Terms and Conditions


We aim to provide quality products/services with clear communication and reliable customer support.


We do not store credit card details nor do we share customer details with any 3rd parties.
We value your privacy. Your personal information is kept secure and used only to process orders and improve your experience.


Orders are processed quickly, and delivery times may vary by location. You will receive tracking details when available.


Our restaurant begins preparing orders immediately after they are placed, so cancellations are only possible if the order has not yet been started. Once food preparation has begun, we cannot cancel or refund the order. Refunds may be issued only if an order is incorrect, missing items, or arrives in unacceptable condition, and customers must contact us as soon as possible with details. Refunds are not available for change-of-mind requests or if incorrect information was provided during ordering. Approved refunds will be processed back to the original payment method.


Our services/products are intended for customers 18+ unless otherwise stated.


For any questions or support, please reach out via our contact form or email.

FRIEZ & BURGZ

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